Esta política de privacidad está disponible solo en inglés.
Privacy Policy
Effective date: July 4, 2026. Last updated: July 4, 2026.
Who we are
Uptek Ops ("we," "us," "our") is a technology operations company based in Los Angeles, California. This policy explains how we collect, use, and protect your personal information when you visit uptekops.com or interact with our services.
What we collect
We collect personal information only when you voluntarily provide it through our contact form:
- Name - to address you in our response
- Email address - to reply to your inquiry
- Business name (optional) - to understand your needs
- Message content - the details of your inquiry
Analytics data
We use PostHog, a privacy-focused analytics tool, to understand how visitors use our website. PostHog may collect:
- Pages visited and time spent
- Browser type and device information
- Approximate location (country/region level)
- Referring website
PostHog is configured to anonymize IP addresses. We do not use this data to identify individual visitors.
Cookies
Our website uses cookies only for analytics purposes. No advertising or tracking cookies are used. You can decline analytics cookies via the banner shown on your first visit, and your choice is remembered. You can also clear cookies through your browser settings at any time.
How we use your information
We use the information you provide to:
- Respond to your inquiry
- Provide the services you request
- Improve our website and services based on aggregate analytics
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Third-party services
We use the following third-party services that may process data on our behalf:
- Cloudflare - website hosting and security (may log IP addresses for security purposes)
- PostHog - website analytics (IP anonymization enabled)
- Google Workspace - email communication (when we reply to your inquiry)
All fonts are self-hosted on our servers. No data is sent to Google Fonts or other font CDNs.
Data retention
Contact form submissions are retained for the duration of our business relationship and for a reasonable period afterward to fulfill legal obligations. Analytics data is retained in aggregate form and does not contain personally identifiable information.
Your rights
You have the right to:
- Access - request a copy of the personal information we hold about you
- Correction - request correction of inaccurate information
- Deletion - request deletion of your personal information
- Opt out - decline analytics cookies or request we stop processing your data
To exercise any of these rights, email us at info@uptekops.com.
Do Not Track
We honor Do Not Track (DNT) browser signals. When DNT is enabled, analytics tracking is disabled for your visit.
California residents
Under the California Online Privacy Protection Act (CalOPPA), California residents are entitled to know what categories of personal information we collect and whether we disclose it to third parties. We collect the categories listed above and do not disclose personal information to third parties for their direct marketing purposes.
Children's privacy
Our website is not directed at individuals under 13 years of age. We do not knowingly collect personal information from children.
Data security
We use industry-standard security measures including SSL/TLS encryption, secure hosting infrastructure, and access controls to protect your information. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your data.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date. We will not materially reduce your rights under this policy without providing notice.
Contact
If you have questions about this privacy policy or our data practices, contact us at:
Uptek Ops
Email: info@uptekops.com
Los Angeles, California